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Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly and safely.

Processing Time

All orders are processed within 1–3 business days after the order is placed. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery time depends on your location:

  • Canada / USA: 7–12 business days

  • International Orders: 10–20 business days

Please note that delivery times may vary due to customs processing or high demand.

Shipping Charges

Shipping costs are calculated at checkout based on your location and the selected shipping method.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can track your package.

Delays

Shipping delays may occasionally occur due to weather conditions, customs inspections, or carrier issues.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 5 days of delivery. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about shipping, please contact us at:

Email: ouaouirs@gmail.com